Implicity US Receives Thumbs Up from Users in 2022

Improving population health by harnessing the power of digital data fuels the innovative spirit at Implicity. Our effort is supported by the – feedback from the health providers we serve.One way we receive feedback and assess user satisfaction is through a net promotor survey by which customers rate their user experience. The result of these surveys is a net promotor score or NPS. Scores are based on a set of questions that seek to find the likelihood that respondents will recommend a product, service, or company to someone else. Implicity US is proud to share that – the company earned an overall net promoter score of 63 in 2022. The universal NPS scale ranges from -100 to 100+, placing Implicity at the top end of the scale. ¹ User satisfaction should not be viewed as the destination but as a daily goal that must be met with greatness to deliver the best in patient care. At Implicity, we embrace that goal every day.


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